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davegee9000's avatar
davegee9000
New member | Level 2
10 months ago

Make available off line doesn't do anything (v 191.4.4995 FileProvider macOS 23D56)

one job to do. Literally does nothing when I try to force it to download all selected folders that haven't downloaded
Desktop
Mac
Sync
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey davegee9000, thanks for letting us know about this.

 

Is the application syncing files (additions/edits/deletions) otherwise?

 

What's the sync status when you hover over the Dropbox icon?

 

Let me know and we'll go from there.

davegee9000's avatar
davegee9000
New member | Level 2
10 months ago

yes it's syncing deletions and other stuff. Menu bar is idle and says Up to Date

  • davegee9000's avatar
    davegee9000
    New member | Level 2
    10 months ago

    I've worked around this by attempting to copy all the files to an external disk and then they are downloaded

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      10 months ago

      That's for the update, Dave, that's pretty strange indeed.

       

      Have you restarted your computer since you first noticed this?

       

      Try quitting the Dropbox app and relaunching it, to see if that helps as well.

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