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Forum Discussion
Ian Lambert
2 years agoHelpful | Level 6
Link disabled
I have an archive for my club. I created a general link to make it accessible to all members. I passed on the link on the Bank Holiday only to find it comes up with Link Disabled. When I try to creat...
- 2 years agoThank you all so much - with your help I appear to have solved the problem. The Help Centre page which takes you through step by step and shows you how (and where) to delete the link was the key ONCE I had deciphered its instructions!!
Then I could create a new uncorrupted link which now works - thanks again everyone!
Nancy
Dropbox Staff
Hi from me as well, Ian!
As a test, can you please try to create a shared link for another folder on your Dropbox account? After that, I’d like you to open an incognito window on your current browser, and open the shared link there.
If you’re still receiving the same error message, please upload a screenshot of what you see, and we’ll investigate this further.
Ian Lambert
2 years agoHelpful | Level 6
Thank you all so much - with your help I appear to have solved the problem. The Help Centre page which takes you through step by step and shows you how (and where) to delete the link was the key ONCE I had deciphered its instructions!!
Then I could create a new uncorrupted link which now works - thanks again everyone!
Then I could create a new uncorrupted link which now works - thanks again everyone!
- Nancy2 years agoDropbox Staff
I'm really happy to hear everything's working now, Ian!
If you need something else, we'll be right here.
Cheers.
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