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Forum Discussion
I've set passwords for my shared links, but non team members don't get asked for one.
I have set passwords on folders I need to share with people who are not team members. (added a password to editing dan viewing links and saved it)
When I test this it by sending the link to an emai...
I figured it out. The folders were set to share with Team Members. I changed the Who has access to "Anyone with link".
I'm still perplexed about how the other user had access through the link and then got the error message. I changed that folder to "anyone with link" and it works.
Mark
Super User II
Super User II
Dan Laferriere wrote:
When I test this it by sending the link to an email address not part of the team it does not ask for a password.
Any suggestions?
Do they have Dropbox installed on their device? If so it will detect that and allow access as the device itself is authenticated.
Dropbox is not installed on the computer.
I'm using the same computer to test the password feature before asking others in my group to use it. I created a new email account and user profile on my computer then sent the link that I had added a password to. I'm the admin for our team. Could that affect how the password feature works?
- Mark
Dan Laferriere wrote:
Dropbox is not installed on the computer.
I'm using the same computer to test the password feature before asking others in my group to use it. I created a new email account and user profile on my computer then sent the link that I had added a password to. I'm the admin for our team. Could that affect how the password feature works?
Its almost certainly detecting the install somehow.
Try possibly using an incognito window and copying/pasting the link instead
I used the incognito mode and I just get a generic Dropbox URL.
I used a different computer and a new user email. When I click on the link, I get offered to enter a password when I click on the link. When the password is entered, I get an error message "That didn't work for some reason".
- Megan
Dropbox Staff
Hey Dan Laferriere, thanks for posting here!
You mentioned that when you use an incognito tab on your browser, and paste the link there you get a generic Dropbox URL.
Would you be able to send me a screenshot?
Have you also tried clearing your browser's cache, by any chance?
