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Forum Discussion

galapah's avatar
galapah
Explorer | Level 4
6 months ago

I need to go back to the original shared link, every time I save a photo to my iOS mobile app

A friend shares a folder with pictures with me via a Dopbox link. I’m viewing the pictures in Dropbox and when I like a picture, I want to copy this picture to my Dropbox space and then go on w...
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Shared Links
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hi there galapah - sorry to hear you're having issues with this.

 

Can you please clarify your device's OS version and the version of the Dropbox mobile app installed there as well?

 

Also, are you using the mobile app to do this or a web browser?

 

Let us know more and we'll take it from there.

galapah's avatar
galapah
Explorer | Level 4
5 months ago
Hi Walter,

Thank you for your response. I’m browsing the Dropbox folder on an iPhone (OS v. 17.5.1), Dropbox v. 380.3.2. But I noticed this at least a year ago and I update my software regularly.

Best,
Jan
  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    5 months ago

    Hey Jan! Hope it’s OK to jump in. 

     

    Can you send me a screenshot of what you see after opening your shared link on the mobile app and saving the file to your Dropbox account?

    • galapah's avatar
      galapah
      Explorer | Level 4
      5 months ago
      Hello Nancy,

      Can you please send me an email address where I can send the screenshot?
      Thank you.

      Best regards,
      Jan
      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II
        5 months ago
        galapah wrote:
        Can you please send me an email address where I can send the screenshot?

        You can click the Camera icon in the reply window here to insert an image. Be sure to mask any private information that may be visible in the image before posting it.

         

         

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