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Forum Discussion
I have a shared folder, but every file I put in seems to be locked.
I volunteer with a local hospital radio station. For one of the programmes I do, we have shared a Dropbox for at least ten years and have never had an issue.
I recently created a new shared dir...
Yes; a shared Windows Explorer folder rather than the app specifically.
Error:
"An unexpected error is keeping you from copying the file. If you continue
to receive this error, you can use the error code to search for help with this
problem.
Error Ox80070780: The file cannot be accessed by the system."
And a silver X on the icons of the files.
Megan
Dropbox Staff
Dropbox StaffHi CarlW, thanks for the heads up!
Based on the error you received, it sounds like this is most likely a Microsoft issue rather than a Dropbox one.
Feel free to have a look at this discussion that I came across, after doing some research on this.
As for the X icons, it sounds like you might have another cloud service running on your machine, which is causing the grey X icon to appear.
Try quitting all other cloud services completely, and let me know if the icons appear in Explorer in the Dropbox folder.
Thanks for the research. Will read that shortly.
The Xs only appear on the other machine, not mine and only on files I add at my end. (I do have other cloud services running on my machine but that won't affect the remote machine.)
- Hannah
Hey CarlW, I'd also suggest logging in with admin privileges on the computer that shows this issue, if you haven't already.
As I said, there is one shared folder already which doesn't have that issue so I really don't understand why this one does. I have the same privileges with both folders as they are on the same remote machine.
