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Forum Discussion
I get the message that my files might contain phishing content
I am trying to share a file and get the message "We’ve interrupted your sharing activity because your files might contain phishing content"
Relevant Facts:
1) File does not contain phishing content.
2) I haven't used dropbox for about a year, so I'm not over any limits.
3) File is legal content, legally obtained.
4) File is 22 MB.
No customer support except for paid subscriptions.
So I guess this is why I don't use dropbox.....
We have been suddenly getting this message when trying to share various folders in our Dropbox.
"Can't Share file. We've interrupted your sharing activity because your files might contain phishing content."
We have waited 24+ hours to see if this resolves and it is not. and we have the need to share files asap.
Since there is literally no way to talk to or email anyone at Dropbox, what are our next steps?
Thank you,
Michelle
Coporate user sharing project bidding documents with vendors and subcontractors.
This seems to have started this week when several people reported they can't access folders I've shared.
No heads-up from Dropbox. Very frustrating.
- Jay
Dropbox Staff
Hi habulhassan, thanks for messaging the Community.
Please could you contact the support team directly for them to investigate this matter on their end.
They should be able to provide more account-specific information to assist you.
Keep me posted!
Thanks, I sent in a support request before posting here.
We suddenly started getting this error message, "We’ve interrupted your sharing activity because your files might contain phishing content." Does anyone know how to resolve this? The folder I am trying to share is just word and PDF's docs of "How To's". We've been using Dropbox for years and have never had this issue. Thanks.
- Walter
Hey there stewartsadler - thanks for bringing this to our attention.
Would it be OK if we reached out via email to have a further look internally?
Thanks!
Help!!! Every time I try to copy a link to share a file I get this notification. "We’ve interrupted your sharing activity because your files might contain phishing content." This has only started here recently and does it with every file I try it with. Not sure what to do??
- Walter
Hi bradhartsfield - sorry to hear you're having issues with this.
Would it be OK if we sent you an email to have a further look internally?
