We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Xanthocletes's avatar
Xanthocletes
Explorer | Level 4
2 years ago

I get the message that my files might contain phishing content

I am trying to share a file and get the message "We’ve interrupted your sharing activity because your files might contain phishing content" Relevant Facts: 1) File does not contain phishing conte...
Share
Shared Files
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hi there shiibainu - thanks for bringing this to our attention.

 

Out of curiosity, are you able to share files and Paper docs normally or are you also getting an error?

 

I'm only asking because if your sharing activity has been banned, it would also affect your access to Dropbox Paper. 

 

Let me know more and we'll take it from there. 

shiibainu's avatar
shiibainu
New member | Level 2
9 months ago

Thanks Walter, indeed if I try to share a paper directly w/ another email address I see this error:

"We’ve interrupted your sharing activity because your files might contain phishing content."

How can I identify what file(s) on my account are suspected of phishing?

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    9 months ago

    Thanks for giving that a go for me shiibainu - much appreciated.

     

    As we'd need some additional information to look further into this for you, would it be OK if we reached out via email to investigate? 

    • shiibainu's avatar
      shiibainu
      New member | Level 2
      9 months ago

      Yes please feel free to reach out. Thank you!

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        9 months ago

        Sure thing shiibainu - you've got :envelope: 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!