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Forum Discussion
Kay14
3 months agoNew member | Level 2
I can't password-protect my files/folders. Why is that?
Hi, I've been trying to set up a password to secure my Dropbox folder, but I can't get it to work. I followed all the instructions in the guidance, but it didn't work. Please let me know what might b...
Nancy
3 months agoDropbox Staff
Hi @Kay14! Welcome to the forum.
To make sure I’m on the right track, you’re trying to set a password for a shared link, correct?
Are you having any trouble when following these steps?
Do you mean that you’re able to set the password, but you’re not asked for one when opening the shared link later? To test this, you'll need to make sure you’re not logged into any Dropbox account (preferably, via an incognito window).
Keep me posted for any updates.
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