We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

1ncChief's avatar
1ncChief
Explorer | Level 4
2 years ago

How to make my documents look the same on all devices

Hi,   I create and edit (mostly long, detailed lists) from my home PC that I refer to on my smartphone and other PC's when traveling. They are useable, but don't transfer to the other devices exa...
Desktop
Sync
  • Rich's avatar
    Rich
    2 years ago
    1ncChief wrote:

    They are not as they appear on my PC. Maybe it is because these documents were created and edited on WordPad?

    If you're not using the same application on all of your devices, then the documents will look different.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi 1ncChief, thanks for bringing this to our attention.

 

Are you referring to having the files in your Dropbox folder sync to other devices? Is the Dropbox desktop application installed and running?

 

It is possible to edit from other devices, to have them then sync to others.

 

This will help me to assist further!

1ncChief's avatar
1ncChief
Explorer | Level 4
2 years ago
Yes, sync across all devices. Everything looks correct on my main PC but shows up a bit quirky on other devices (PC's & my smartphone) that have my Dropbox account installed in running.
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey 1ncChief, sorry to jump in here, but could you clarify your devices' OS versions and the version of the Dropbox app installed there as well? 

     

    Do you see all of your files and edits on the website? 

    • 1ncChief's avatar
      1ncChief
      Explorer | Level 4
      2 years ago

      Hi Walter,

       

      My main PC runs Windows 10 Home and my phone is running Android version 13.  The only other device I use regularly is a elderly family members older HP with some version of Windows OS (maybe 10?). 

       

      Version 346.2.6 is what is installed on my phone. Really appreciate the help!

    • 1ncChief's avatar
      1ncChief
      Explorer | Level 4
      2 years ago

      To finish answering your questions Walter (sorry), I just uploaded my files to the Dropbox website and they show up the same on there as they do on other devices (slightly different, but definitely readable). They are not as they appear on my PC. Maybe it is because these documents were created and edited on WordPad?

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II
        2 years ago
        1ncChief wrote:

        They are not as they appear on my PC. Maybe it is because these documents were created and edited on WordPad?

        If you're not using the same application on all of your devices, then the documents will look different.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!