You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Chris S.14's avatar
Chris S.14
Helpful | Level 6
4 years ago

How secure is the Vault?

The new Vault feature is useful, but I can't see any information about how secure it is, and what if any encryption is used on the files stored in there?   Is this a password protected folder?  H...
  • Daphne's avatar
    Daphne
    4 years ago

    Thanks for getting back to me here Chris S.14.

     

    Via the desktop app, the files will only sync down to your computer once you've entered the PIN to open the Vault on your computer.

     

    Once you lock the Vault again, the files are removed from your computer, as mentioned in the article linked above.

     

    On Dropbox itself, the files are encrypted in the same way the rest of your files are encrypted.

     

    Does that help to clarify the process for the desktop app?

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!