You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Chris S.14
4 years agoHelpful | Level 6
How secure is the Vault?
The new Vault feature is useful, but I can't see any information about how secure it is, and what if any encryption is used on the files stored in there?
Is this a password protected folder? H...
- 4 years ago
Thanks for getting back to me here Chris S.14.
Via the desktop app, the files will only sync down to your computer once you've entered the PIN to open the Vault on your computer.
Once you lock the Vault again, the files are removed from your computer, as mentioned in the article linked above.
On Dropbox itself, the files are encrypted in the same way the rest of your files are encrypted.
Does that help to clarify the process for the desktop app?
ejpyle
New member | Level 2
So, the encryption for Vault is no different than the encryption for every other file and/or folder stored on Dropbox. I was looking for a cloud storage provider that offered zero-knowledge. From the sound of it I'd say that regardless of where you upload your files Dropbox can still see everything.
It would be nice if they would roll out end-to-end encryption for at least the Vault folder.
Daphne
4 years agoDropbox Staff
Thanks for joining us here ejpyle!
If you'd like to, I'd suggest checking out this discussion here for zero-knowledge encryption in Dropbox.
While it's not much, I hope this helps to some extent.
- LCPM4 years agoHelpful | Level 5
It seems that, if Dropbox tech support can help you access the vault if you can't recall your PIN, the vault isn't secure at all.
- celltop4 years agoNew member | Level 2
Bit concerning all right...
Can staff access it ? If you forget your password?????
My faith in dropbox..has fallen dramatically.
cell.
- LCPM4 years agoHelpful | Level 5
20210225: Well, Daphne said, a month ago "If you do happen to forget the PIN, you would need to contact our Support team for assistance with regaining access to the files."
To me that says that Dropbox can access your files even if you can't. I've. Switched to sync.com for zero-knowledge, end-to-end, cross-platform, cross-device storage of important files.
Extra storage if you use my referral link :[Referral link removed as per Community Guidelines]
While I'd like to see Dropbox get on board zero-knowledge encryption has been a request for a long time. They understand that, if they implement it, they can't harvest your info for selling.
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