You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

CB131's avatar
CB131
Helpful | Level 6
9 months ago

How do I make a team shared sub-folder only accessible to a few team members?

Hi, Our company uses DB as a server basically for all our company forms, clients folders, pictures, etc.  We have a sub-folder that contains time cards & payroll info that I'd like to make accessib...
dropbox business
Share
  • CB131's avatar
    CB131
    9 months ago

    Somehow I figured it out.  The Groups worked.  

     

    Have to say I am disappointed in Dropbox's user experience & interface, difficulty in using the online help, & this solution to what should be a popular feature for business clients. 😞  I've used & help develop a lot of software, & DB has a lot of room for improvement.  Why they didn't structure things similar to how people are already used to using/interacting with other common software is beyond me. 

     

    This experience & another before this make me hesitant to even attempt to use the signature feature instead of paying for the Adobe we use. It also means I won't be upgrading any plans or services w/DB anytime soon.

     

    Anyway, thank you for your help.  I appreciate it.

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Thanks for posting on our forum, CB131! 

 

What you can do, in this case, is to restrict the access of this folder to the rest of the members. This way, only the users you want should be able to open it and see its contents.

 

Let me know if you need something else, though.

CB131's avatar
CB131
Helpful | Level 6
9 months ago

Thanks Nancy,

 

When I follow those instructions to restrict access - the 1st way leads me to who can access & it says everyone at our company but won't let me see individual members to remove.  The 2nd way thru the admin console - when I hover over the name of the folder to click Manage - nothing pops up for me to click manage.

 

What do I do now?

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    9 months ago

    Hey from me too CB131!

     

    I feel like the perfect way for you to go on about it would be with Dropbox Groups. 

     

    Essentially, groups are an easy way to add and remove lists of people to your shared folders and make managing sharing easier.

     

    Here is the relevant Help Center article. Want to take a look, and let me know if you have any questions?

    • CB131's avatar
      CB131
      Helpful | Level 6
      9 months ago

      Thanks Megan!  This is exactly what I wanted.  

       

      But can you tell me why in the Admin console>content I can't manage the team folders?

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        9 months ago

        CB131, can you send over a screenshot of what you see on your end?

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!