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Padidto5's avatar
Padidto5
Helpful | Level 5
6 years ago

How do I leave a shared Dropbox folder?

My friend invited me to share a 3gb folder she had. I accepted. Now I want to leave the folder and cant. I followed the advice from: https://www.youtube.com/watch?v=pZoTpNkvPCI The problem is that...
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  • Lusil's avatar
    Lusil
    6 years ago
    Hey Padidto5, 
     
    To remove yourself from the shared folder while you’re a member, try doing so from the website:
    1. Sign in to the website.
    2. Click Files.
    3. Navigate to the shared folder you want to permanently remove from your Dropbox account.
    4. Select the Share button that should appear next to the folder when you hover over it.
    5. Find your name under the list of emails. 
    6. Click on the Can view/Can edit that’s next to your name.
    7. Select Remove my access.
    If you’re not seeing this option or you’re still having trouble with this, let me know. 
Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
6 years ago
Hey Padidto5, have you tried removing the shared folder by following the steps outlined here?
 
Let me know if it helps!
  • Padidto5's avatar
    Padidto5
    Helpful | Level 5
    6 years ago

    Yes and no. My real issue is that I need to delete this 3gb folder as it is eating up all my space. When I have tried to delete folders in the past a series of odd things have happened:
    If I am not the folder owner (lie in this case) then dropbox will delete the folder but the space usage remains. If I try to permanently delete the folder from my trash then dropbox says I dont have permission to delete the files (out of my own trash bin!). I  have about 1gb currently of trash I cant permanently delete because the folder owner is someone else.

    So this time I wanted to remove myself first.

    • Lusil's avatar
      Lusil
      Icon for Dropbox Staff rankDropbox Staff
      6 years ago
      Hey Padidto5, 
       
      To remove yourself from the shared folder while you’re a member, try doing so from the website:
      1. Sign in to the website.
      2. Click Files.
      3. Navigate to the shared folder you want to permanently remove from your Dropbox account.
      4. Select the Share button that should appear next to the folder when you hover over it.
      5. Find your name under the list of emails. 
      6. Click on the Can view/Can edit that’s next to your name.
      7. Select Remove my access.
      If you’re not seeing this option or you’re still having trouble with this, let me know. 
      • dooruser's avatar
        dooruser
        New member | Level 2
        5 years ago

        The only options under the Share button are:

        • Invite via email
        • Add to Trello

        There are 13 members on this folder and I'd really prefer not to contact the owner of the folder if possible.  Thanks.

    • regan_traphagen's avatar
      regan_traphagen
      New member | Level 2
      2 years ago

      Did you find a solution to this? I have the same problem you had: I deleted a folder that I didn't realize was share - it said I wasn't the folder owner (lie), and now I can't even see the folder to remove myself. I shared this folder with a former client that I don't have contact with anymore, so I can't ask to have the folder shared with me - this contact left the company and their email address doesn't exist anymore.

      Did you find a solution? Or is there anyone who knows what I can do?

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hey regan_traphagen and hilje, sorry to see you're having trouble with this process.

         

        Have you tried removing your access to the folder using these steps on dropbox.com? 

         

        I can see you mentioned that you used an iPad, hilje, are you able to do this from a computer?

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