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Forum Discussion
How can I stop conflicted copies?
We currently use Office documents, and when 2 users use the same file, the first user who saves the document saves the original file, and the second person who saves saves a conflicting copy. This is...
Hi henrissousa
You can already do this via the Dropbox Badge: https://help.dropbox.com/files-folders/share/badge-overview
I have been trying to figure out why I have a conflicted copy on my excel:
A conflicted copy is a file that Dropbox creates when multiple people edit the same file at the same time.
There are three ways a conflicted copy can happen:
- Two users change the same file at the same time
- Someone edits a file offline while someone else edits the same file
- A file is left open on another user’s computer, which Dropbox saves as a new edit—this is especially common when using applications with an auto-save feature
Note: The last version saved will always appear as the conflicted copy.
Someone from another location opened my excel when I was editing from my desktop version of dropbox. That person did not "save" but it shows it was edited. I don't know if the issue was created from the first or second suggestion but I have restored my version to a previous version several days ago before the day the "issue" started when the dropbox badge showed up. It did not create a conflicted copy last night but it still shows the dropbox badge. Does this mean there is still an issue? I don't remember seeing the badge usually and another user in my office does not have a badge on hers. I have learned through this that it looks like I have a desktop version and she is using the web version. I did not set up dropbox so I am at a disadvantage. Can anyone give me any advice on what to do or I have corrected the issue by restoring an older version and maybe for some reason the badge is just going to show up now? This situation is so frustrating!
- Rich
Super User II
lmerz wrote:
It did not create a conflicted copy last night but it still shows the dropbox badge. Does this mean there is still an issue?
The badge doesn't indicate an issue and it isn't related to conflicted copies. When enabled, the badge appears on any Microsoft Word, PowerPoint, or Excel file saved in your Dropbox. If you don't want the badge to appear, you can disable it in Dropbox Preferences.
