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Melvin55's avatar
Melvin55
Explorer | Level 3
24 days ago

How can I make my files available offline on the desktop app?

Hello. I have been using dropbox for a while now (on my desktop) and would like to enquire how to use dropbox offline. I googled and found this; "turn on the Available offline option", but I am unabl...
Desktop
Sync
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hi there, Melvin55, thanks for posting!

 

If the Dropbox application works correctly on your computer, you should be able to switch a file to "available offline", by right-clicking on it in your Dropbox folder and choosing the "make available offline" option.

 

Let me know if it works or if you have any issues.

Melvin55's avatar
Melvin55
Explorer | Level 3
22 days ago

Thank you for your feedback Hannah.
Unfortunately I am still unable to locate the offline option. Can you provide a screenshot? Is this option perhaps only available for paid membership? Thanks again

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    20 days ago

    Hey Melvin55, happy Monday!

     

    Would you mind sending me a screenshot of the options you see on your end, as a first step?

     

    Also, what is your computer's OS version and the Dropbox version you have installed?

     

    You can see the latter, by hovering over your Dropbox icon.

    • Melvin55's avatar
      Melvin55
      Explorer | Level 3
      20 days ago

      Thank you! See pic below
      I am using windows 11

       

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        19 days ago

        Hey Melvin55, thanks for the screenshot!

         

        It seems that you're trying to follow these steps on your account online, not locally within your Dropbox folder.

         

        If you're using our Dropbox app on your Windows device, then you should be able to locate your content inside your Dropbox folder located in your File Explorer. You should follow the relevant steps in the content found there. 

         

        Want to give it a go? 

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