We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Akiko Sasaki-Summers
5 months agoNew member | Level 2
How can I deactivate the unwanted Backup feature?
Hello,
My storage space with the Basic plan is almost gone due to the backup. I've never indicated that I wanted to back up anything on my local system. How may I deactivate the option, which I...
- 5 months ago
190 MB is more than enough.
I just wondered why I ended up having the backup of whatever it was for, even without my knowledge. I just wondered if I goofed up something during the setup, etc... If you don't know the reason, I'd just celebrate the fact that it finally worked!
Thanks.
Akiko
Nancy
Dropbox Staff
Thanks for your post, Akiko Sasaki-Summers.
You can turn off Dropbox Backup with these steps.
Feel free to ping me for anything else.
Akiko Sasaki-Summers
5 months agoNew member | Level 2
Hi Nancy,
Thank you for your quick reply. I've seen this solution, but I don't have such a tab, like the Sync and Backup tabs on the app installed on my PC.
Here is the screenshot.
Is there any other way?
(I tried to delete many files on my system, but did not help much.)
TIA.
Akiko
- Rich5 months agoSuper User II
Akiko Sasaki-Summers wrote:
... I don't have such a tab, like the Sync and Backup tabs on the app installed on my PC.
It's under Preferences.
- Akiko Sasaki-Summers5 months agoNew member | Level 2
Hi Rich,
Thank you for your help.
I still cannot find the Sync and Backup option under Preferences > Backup.
Here is the screenshot:
Thank you for your help!
Akiko- Megan5 months agoDropbox Staff
Hey Akiko Sasaki-Summers, are you on the same device that you used when setting your Backup?
If you click "Manage Backups" what do you see there?
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!