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Forum Discussion

afrey25's avatar
afrey25
Helpful | Level 6
3 years ago

High CPU Usage after updating MacBook Pro to MacOS Monterey (12.3)

I installed the latest MacOS update (Monterey 12.3) on my MacBook pro last night and now Dropbox is almost continuously syncing files and sucking my CPU usage. Fans are running almost constantly, and...
Desktop
Mac
Sync
  • BenDBX's avatar
    BenDBX
    2 years ago

    Hi Everybody,

     

    I spoke with our engineering team to confirm that this issue was resolved. I'm following up with this thread to confirm that high CPU usage is no longer a problem for any users. Ensure your MacOS and Dropbox are up to date, and please let us know if this is still affecting you. Thanks!

     

    Regards,

    Ben

BenDBX's avatar
BenDBX
Icon for Community Manager rankCommunity Manager

Hi Everybody,

 

I spoke with our engineering team to confirm that this issue was resolved. I'm following up with this thread to confirm that high CPU usage is no longer a problem for any users. Ensure your MacOS and Dropbox are up to date, and please let us know if this is still affecting you. Thanks!

 

Regards,

Ben

Francisco-Torres's avatar
Francisco-Torres
New member | Level 2
3 months ago

Hello. Just updated to Monterey and I have this exactly same issue. Already updated Dropxbox for the last version and the problem remains. At the end what is the solution, or which dropbox version works fine on 12.7 and how can I download it?

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    Hey @Francisco-Torres, thanks for posting here! 

     

    Would you mind clarifying the Dropbox version that you're using on your end? 

     

    You can find this by hovering your mouse over the little Dropbox icon on your menu bar, next to your WiFi. 

     

    Feel free to also take a look at this Help Center article. 

     

    I'll be waiting for your updates!

    • Francisco-Torres's avatar
      Francisco-Torres
      New member | Level 2
      3 months ago

      At the moment, a very recent one! Why?

       

       

      Stuck on this forever

       

       

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        3 months ago

        Hey @Francisco-Torres, thanks for the update!

         

        It looks like you're currently using the beta version of the app, which might give you some issues, since it's experimental.

         

        I'd like you to turn off the early releases option here and then simply reinstall the newest stable version of the app from this page.

         

        Let me know if that helps.

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