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imprincesz's avatar
imprincesz
New member | Level 2
2 years ago

Getting an error every time I try to open a shared link.

 

Someone shared a folder with me before but every time that person shares a link from that folder, I get an error message even though that particular file can be found within that shared folder. Why is that? How can I access that link?


  • imprincesz wrote:

    Someone shared a folder with me before but every time that person shares a link from that folder, I get an error message ...


    What's the error message? Are you sure they're creating a shared link and not just copying the link from the address bar of their browser (that won't work)?

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    imprincesz wrote:

    Someone shared a folder with me before but every time that person shares a link from that folder, I get an error message ...


    What's the error message? Are you sure they're creating a shared link and not just copying the link from the address bar of their browser (that won't work)?

    • imprincesz's avatar
      imprincesz
      New member | Level 2

      You are right! That person is only copying and pasting from his browser. Thank you so much. I'm new to Dropbox so I didn't know this.