We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

KickingupDust's avatar
KickingupDust
Explorer | Level 4
3 years ago

Finder isn't showing my online-only folders.

After a new install on mac studio, I opted for online only, however in Finder under dropbox folder I cannot see most of my folder or files. How do I get my online only folders & files to show?   ...
Desktop
Mac
Sync
KickingupDust's avatar
KickingupDust
Explorer | Level 4

Megan,

 

Thanks for your assistance.

 

The syncing is complete & I cannot see all my online only folders etc.

 

J

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hi KickingupDust!

 

Have you checked the files and folders for any invalid file names, that could be preventing them from syncing? 

 

If I were you, I'd also check the selective sync settings of the app, to see what you can find there. 

  • CasparD's avatar
    CasparD
    New member | Level 2
    2 months ago

    Hi Megan, I have te same issue. So I continued syncing but dropbox is now overfilling my harddrives with all files on dropbox that I don't want on my computer. I only want to see the online-only icons of all files I have on the dropbox cloud.

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      2 months ago

      CasparD, if you open your local Dropbox folder and right-click on your files, are you seeing an option to make them online-only? If you click on it, does anything change at all, or do the files remain available offline?

      • Gronstal's avatar
        Gronstal
        New member | Level 2
        8 days ago

        Was there ever a fix for this issue? I'm having the same problem. If I switch folders to Online-Only in my desktop folder, the folders then disappear. Only folders synced to my desktop appear in my Dropbox folder. If I select them under Sync in preferences, they re-appear. I would like to see my online-only folders and be able to sync them when I need them... but not have them downloaded to my Mac at all times.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!