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Forum Discussion

seycah's avatar
seycah
Helpful | Level 5
2 years ago

Files not syncing down to Mac

I use selective sync in macOS Ventura. The bar icon shows that everything is synced but in the actual folder there are online-only files (next to which there is a cloud icon with a downward arrow on ...
Desktop
Mac
Sync
  • Jay's avatar
    Jay
    2 years ago

    Hi seycah, thanks for bringing this to our attention.

     

    It sounds like you're not referring to selective sync, since this prevents entire folders from appearing on your local machine.

     

    Instead, you're referring to the option to mark files as available offline or online-only. Have you tried right clicking the Dropbox folder and choosing to make it available offline, so that all the files download?

     

    Keep me updated with any progress!

seycah's avatar
seycah
Helpful | Level 5

Wow!

Sorry for being so negative before.

I am embarrassed.

Dropbox still rocks!

Thanks!

 

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

No worries, glad to have helped out. If you need any further assistance in the future, please let me know.

 

Enjoy the rest of your week!

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