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sunspots's avatar
sunspots
Helpful | Level 7
2 years ago

File Request - Please provide an option to NOT rename our uploaded files

We receive tons of file submissions from our business partners daily. However, a large part of the time I spend managing these submissions is spent renaming the files because they're automatically pr...
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  • Graham's avatar
    Graham
    2 years ago

    Hi everyone,

     

    We are very happy to let you all know that the ability to remove the Dropbox username from a file name when submitting a File Request is now available. 

     

    When creating the File Request, simply click on the trashcan icon next to the "Sender's name" field to remove this from the incoming files.

     

     

     

    We know that a lot of you have been very keen to see this feature added and we hope it now makes using File Requests a little bit easier for you all. 

     

    Thank you for you patience getting to here and for choosing Dropbox!

     

    Have a great day!

    Graham

test38's avatar
test38
New member | Level 2
6 years ago

Dropbox is changing the filenames of files that someone is uploading through a "file request" to my Dropbox. However, these files need to link to an index file and by changing the names it breaks the link so I don't want it to rename them. Can you tell me how to stop Dropbox from renaming files automatically putting the name of the person uploading into the filename? This is driving me mad. 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    6 years ago

    I'm afraid if you are using File Uploads there is no way to stop this.

    A work around would be to use a Shared Folder with the other person, or, them to upload everything as 1 zip file which you then unzip and get everything out of.

    • rdinsf's avatar
      rdinsf
      Helpful | Level 6
      5 years ago

      You should tell people before they send out a file request that the files will be renamed.  No on expects that, and once you have received hundreds of files with mangled names it's too late.

      • aelkins's avatar
        aelkins
        Explorer | Level 4
        5 years ago

        I've just encountered the same thing. This is absolutly crazy.

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