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Forum Discussion
Helen J.3
3 years agoExplorer | Level 4
External drive auto backup
Can anyone please advise how I set up external drive auto backup? I originally saw the box pop up, asking if I wanted Dropbox to automatically back up the drive, but I clicked No. Now I've changed my...
- 3 years agoIf any other users are experiencing a similar issue, we recommend following this solution:Can you please first eject the external drive, then sign out of the Dropbox application, sign back in, insert the external drive, then check to see if you receive that original prompt? This should help resolve the issue.Instructions on how to sign out of the Dropbox desktop application can be found below:
- Open your Dropbox desktop app preferences.
- Click the Account tab.
- Click Sign out.
DenisM5
Explorer | Level 4
I do not want Dropbox to download automatically the content of any external drive when it is plugged in. I cannot get further than asking it to be done "later".
So, following the advice here, I click on my avatar, then Preferences, then Safeguards, but do not find any tab for Configuration, so cannot go further. I have a personal account, of which I am the administrator. What can I do ?
To summarise : I use Dropbox to store my current files, and regularly download to my hard disc as work finishes on a particular job. I do not want to downloading from drives that themselves contain my backups (I keep three full external backups).
This is my first contact with the community, and would be pleased have some hints on what to do.
Nancy
3 years agoDropbox Staff
Hi DenisM5, and welcome aboard the Community!
if l get this right, you don’t wish to back up your external drives to Dropbox, correct?
If external drive backup has already been enabled on your device, could you take a look at this link, and let me know if it helps?
In general, your external drive backup doesn’t take up space from your main hard drive, since these files can only be found on www.dropbox.com, besides your external drive.
Let me know, if you’ve got any questions though.
- DenisM53 years agoExplorer | Level 4
Thanks for the prompt reply, Nancy.
I have read the link you give. It offers to allow me to suspend the backup, whereas I want remove the possiblity, and have in Dropbox only what I am working on. So I moved on to 'Suppression de la sauvegarde", which sounded better. But it seems to suggest, not that I can stop the backup, but that, once it has been done, I can remove it.
My problem arose on a new computer, to which I was downloading existing files using a synchronisation application. I discovered that Dropbox was simultaneously downloading hundreds of archive files into... itself. I then had to remove them in a cumbersome way, bunch by bunch. I really do not need all my music archives in Dropbox. I am already very careful with keeping separate backups.
I wish the Preferences tab on Dropbox would include a button to remove the possiblity of such unwanted synchronisations. Can you help ?
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