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Forum Discussion
Helen J.3
3 years agoExplorer | Level 4
External drive auto backup
Can anyone please advise how I set up external drive auto backup? I originally saw the box pop up, asking if I wanted Dropbox to automatically back up the drive, but I clicked No. Now I've changed my...
- 3 years agoIf any other users are experiencing a similar issue, we recommend following this solution:Can you please first eject the external drive, then sign out of the Dropbox application, sign back in, insert the external drive, then check to see if you receive that original prompt? This should help resolve the issue.Instructions on how to sign out of the Dropbox desktop application can be found below:
- Open your Dropbox desktop app preferences.
- Click the Account tab.
- Click Sign out.
Jay
Dropbox Staff
Hi Steve D, how large is the external drive you're trying to sync to your Dropbox account?
Steve D
3 years agoExplorer | Level 4
I've tested with 2 different drives as shown below. Thanks!
- Megan3 years agoDropbox StaffHi Steve D, thanks for the screenshots!
Is it possible that you have disabled the file system warnings for this entirely?
In any case, can I send you an email, so we can have a closer look into this?- Steve D3 years agoExplorer | Level 4
Well, I have clicked on Dropbox Preferences --> Account (option key) --> Reset File System Warning Options. I've also verified that System Preferences --> Notifications --> Dropbox --> Allow Notifications is ON. Yes you may email me. Thanks!
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