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khuong-bondir's avatar
khuong-bondir
New member | Level 2
10 months ago

Error "That didn't work for some reason" When sharing files

Have not had any issues using Dropbox the past few years up until recently.   For the past few days, I've been unable to share links that have been created and generated with clients when I click t...
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khuong-bondir's avatar
khuong-bondir
New member | Level 2

Thanks, Hannah.


I don't believe it's a bandwidth issue as the current settings are not limited. I don't believe any links got banned (how would I be able to know if that's the case?)

 

This is my ticket no: Ticket #23232751

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
10 months ago

Thanks for the ticket number, khuong-bondir!

 

I've gone ahead and shared your comments with the agent working on your case there and raised the priority of your ticket.

 

They'll be able to provide more info and assist you more directly, so hopefully this will get resolved really soon!

 

Keep us posted with any updates.

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