We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

DwightG's avatar
DwightG
Helpful | Level 6
3 months ago

"Email to Dropbox" is not available as an option in my settings

Hi all, had a search around of the net and was directed to this page; https://help.dropbox.com/create-upload/email-files-to-dropbox Trouble is that option doesn't exist. I've tried under the sett...
Account Settings
dropbox business
Sync
upload
  • DwightG's avatar
    DwightG
    3 months ago

     Hannah, after a bit of searching it appears that if you have a DropBox teams account the process is different. I'm all sorted now.

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey @DwightG, thanks for bringing this to our attention.

 

Can you send us a screenshot of your settings, to show us that this option is missing?

 

Keep in mind that to set this feature up, you need to be logged in to your account online, not the desktop app.

 

Thanks in advance!

DwightG's avatar
DwightG
Helpful | Level 6
3 months ago

 Hannah, after a bit of searching it appears that if you have a DropBox teams account the process is different. I'm all sorted now.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!