You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

delraybeachplasticsurgery's avatar
delraybeachplasticsurgery
New member | Level 2
3 years ago

Dropbox using (2) different Naming Conventions and Date Formats

Hello,

 

Recently Dropbox has been uploading photos with different file names and date formats. Example: some files will be named "2022-04-07 17.07.01"  and others will be named "Photo Apr 07 4 29 40". All photos were taken on the same device (iPhone). Also, all photos are uploading to multiple computers in an office, is this a syncing issue or something else? I have already gone into settings and set Date Format preferences to "YYYY-MM-DD".

 

Thank you 🙂 

  • Hi delraybeachplasticsurgery, thanks for bringing this to our attention.

     

    If you're using the camera upload feature, all images will have the '2022-04-07 17.07.01' format, whereas images uploaded via the manual upload feature, or by dragging and dropping, will have the original filename on them, which could be similar to the 'Photo Apr 07 4 29 40' you saw.

     

    If you need any further assistance, please let me know!

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi delraybeachplasticsurgery, thanks for bringing this to our attention.

     

    If you're using the camera upload feature, all images will have the '2022-04-07 17.07.01' format, whereas images uploaded via the manual upload feature, or by dragging and dropping, will have the original filename on them, which could be similar to the 'Photo Apr 07 4 29 40' you saw.

     

    If you need any further assistance, please let me know!

    • oceanside22's avatar
      oceanside22
      Helpful | Level 6

      Excuse me, but you’re saying that pictures uploaded from the camera are named in a way and pictures uploaded manually from the app are named in a different way.

      But we already noticed that. Can you kindly comment on the Why??

      what is the logic in that? The pictures end up all out of order! It’s a mess!

      is there any benefit or reason for the naming format being different? Is there an option in settings to chose wich format we want??

       

      • Calvin2DBX's avatar
        Calvin2DBX
        Icon for Dropbox Staff rankDropbox Staff

        Hi oceanside22,

         

        Thanks for reaching out!

         

        Glad to clarify about the automated name changes.

         

        Files you add, manually, will keep whatever names they had originally. There is no automation, unlike when Camera Uploads is used, so they don't change, unless you add a custom name rule to the destination folder yourself.

         

        You can specify a format for automating name changes in any folder you like, with the steps from here: https://help.dropbox.com/organize/naming-conventions

         

        Hope that helps!

    • micawber's avatar
      micawber
      New member | Level 2

      Okay, but WHY does Dropbox use two different naming conventions? And why is there not yet and automated feature to rename the files from one naming convention to the other? 

       

      Please please! 

  • oceanside22's avatar
    oceanside22
    Helpful | Level 6

    Please a litle help. 
    I can’t find the setting to change the file name formatting. Currently my dropbox app uses something like “Photo August 17 2023 3 45 PM” but this format causes a sorting issue, as August will be listed before January. 

    I would like the automatic format to be 2023 08 17. Is there a way to set this??

    Can you share how do you sort your files?

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!