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Forum Discussion
Dropbox Syncing Without My Permission
Hi! I am running into a potential problem with Dropbox. When I started up my Windows 10 PC this evening, the Dropbox desktop app on my screen immediately started syncing, even though I had not prom...
- The Dropbox desktop application would only sync other computer folders (namely Desktop, Documents and Downloads) if you enabled the computer backup feature.
If it's disabled, all that would be synced are the files in the Dropbox folder itself. It doesn't sync your entire computer, as this feature isn't available on Dropbox.
Walter
Dropbox Staff
Dropbox StaffHey Cendrillon; thanks for posting on our Community and happy Friday!
To directly get to the chase, instead of pausing the syncing process, you can quit the app instead.
For future reference, if you don't want the desktop app to automatically start upon booting your computer, you can turn the relevant option off through the app's preferences.
Let me know if this helped!
To directly get to the chase, instead of pausing the syncing process, you can quit the app instead.
For future reference, if you don't want the desktop app to automatically start upon booting your computer, you can turn the relevant option off through the app's preferences.
Let me know if this helped!
Hi, Walter! Thank you so much for your reply! I followed your advice. I first went to the desktop app Preferences and made sure that "Start Dropbox on system startup" and "Open the desktop app when starting Dropbox" were unchecked. Then, I quit Dropbox.
Being the experimenter I am, I reopened the Dropbox desktop app to ensure that I had done everything necessary, but the little yellow circle with the pair of lines is still there. How do I do a reset so that my Dropbox desktop app isn't going to forever be in "Pause syncing" mode?
- JayHi Cendrillon, you could resume syncing in the desktop app, and then immediately quit the app.
This way the only way files will sync to your account is when the app is running.
Just out of curiosity, is there a reason you don't want the app to sync automatically, and only when you choose to have the app running?Hi, Jay! Thanks for joining the thread! Yes, there is a reason I don't want the app to sync automatically, and only when I run the app. The simple reason is, I only have the basic account with 2GB capacity, so I don't want the app to sync my entire computer automatically. I am taking an online GIS course, and I am going to be creating some GIS documents. I only want to back up my GIS documents to Dropbox. I don't want my entire computer backed up to Dropbox. So I will sync my GIS files to Dropbox when I am ready. When I'm not deliberately syncing files to Dropbox, I would prefer the app to be shut down and not syncing, if that makes any sense. I am still very new to Dropbox and syncing services in general and am not 100% clear on how it works. 😕
I've hit preferences, I go to 'back-up' and everything is UNchecked- I try hitting the 'backup downloads' and it says I don't have permission. I want DB to STOP saving certain PC files- but how can I if it's already unchecked? I keep erasing this PC folder it's making automatically, yet it still comes back whenever I download something, and saves it to my DB- again, NOTHING in backup is checked. All blank boxes...
DB also appears to have hijacked my desktop and docs file from my Mac running Sonoma 14.3., MY DB app was not working so per emailed instructions I downloaded fresh copy after dumping previous db desktop app. NO luck. No icon in menu bar so no access to preferences. It gets worse. My files are in db deleted. According to db I do not have permission to download my files from deleted. Again emailed to db support. Anyone else have the download permission problem? Or the problem that any dowloaded file becomes "read only?"
- Hannah
Hey pppfit, sorry to see that you're having this issue.
To download your files, if they are currently deleted, you'll need to first restore them; are you having trouble restoring them?
Also, can you please give us the ticket number for your communication with our support team, so we can look into it as well?
