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MDWSkySurvey's avatar
MDWSkySurvey
Explorer | Level 3
2 years ago

Dropbox renamed folder, no longer syncing

So I'm managing a non-profit sky survey project and have used Dropbox to sync our data to a large secondary hard drive on a Dell workstation (windows 10 pro). This has worked flawlessly for the past ...
Desktop
Sync
  • Walter's avatar
    Walter
    2 years ago

    Is it possible that you're referring to the update outlined here then MDWSkySurvey? 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi there MDWSkySurvey, sorry to hear about this.

 

Can you please let us know if this secondary hard drive is an external drive or an internal one? 

 

Apart from that, can you take a look at the app's preferences, under the Sync tab, and let me know where your Dropbox folder is located at the moment?

 

What is the app's exact status as shown in your system tray by the way?

 

Keep me posted!

  • MDWSkySurvey's avatar
    MDWSkySurvey
    Explorer | Level 3
    2 years ago

    The secondary hard drive is an internal one.

    Sometime on Saturday morning, Dropbox decided to rename the folders that our data is scripted to be saved, which threw our systems into disarray. I spent all day yesterday re-synching a new folder to the drive. It was a huge pain, and took about 8 hours to synch. everything is up to date now. Apparently, dropbox just the other day decided that no, folder names can't include parenthesis unless it's to designate an unused folder system...

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Is it possible that you're referring to the update outlined here then MDWSkySurvey? 

      • MDWSkySurvey's avatar
        MDWSkySurvey
        Explorer | Level 3
        2 years ago

        Yes, that would be the one.

         

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