We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

nadahashmi's avatar
nadahashmi
Helpful | Level 5
7 months ago

Dropbox options to share a file/folder aren't available when right-clicking on Mac

hi,   I am on a Mac with Sonoma 14.4.1 - I use to be able to right click on the file or folder to share or copy dropbox share link. However, while I see it on the top menu bar - I now have to nav...
Desktop
Mac
Share
Shared Links
  • nadahashmi's avatar
    nadahashmi
    7 months ago

    reboot worked. thanks.

nadahashmi's avatar
nadahashmi
Helpful | Level 5

I right click on files within the dropbox folder - so a file that is contained in a folder in the main dropbox folder. I am attaching a screenshot.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
7 months ago

Hey nadahashmi, thanks for the screenshot!

 

Could you please let us know if the desktop app is running and syncing normally in your menu bar?

 

Also, are you navigating your Dropbox folder on your computer or another location perhaps? It's not quite clear in your screenshot. 

  • nadahashmi's avatar
    nadahashmi
    Helpful | Level 5
    7 months ago

    yes, the dropbox is running and syncing from the menu bar (attached screenshot)

     

     

    I am navigating to the dropbox folder from my computer. here is more clear screenshot.

    • nadahashmi's avatar
      nadahashmi
      Helpful | Level 5
      7 months ago

      a more clear screen shot of the menu bar. 

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        7 months ago

        Thanks for the screenshots nadahashmi - much appreciated!

         

        If this persists after rebooting your computer, could you try to share a link to a file of yours via the website and let me know how it goes? 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!