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Christian W.10's avatar
Christian W.10
Helpful | Level 5
7 years ago

Dropbox not syncing files with emojis in the filename

Hello,   I am trying to use dropbox to sync an application that has a bunch of image files in a subfolder. The image files are of emojis, and each filename IS the emoji that it represents. For exam...
  • Jay's avatar
    Jay
    5 years ago

    Hi aronskaya, thanks for messaging the Community!

     

    Some emojis are supported, however, the issue is related to UTF encoding.


    The emojis that aren't working (along with many other, newer emoji) use 4 bytes, which our filesystem doesn't support. The emoji that do work on Dropbox.com are those that use less than 4 bytes.

     

    Dropbox supports using emoji that fall in the Basic Multilingual Plance in file and folder names on the website (although there are some OSes that might not sync the files to your desktop computer due to not playing nice with local filesystems).

     

    Emoji that fall into the Supplementary Multilingual Plane won't work with the Dropbox underlying filesystem, newer emoji fall into this category and are not expected to sync with Dropbox.

     

    Hope this helps to clarify matters!

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