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joshua4's avatar
joshua4
Explorer | Level 3
7 years ago

Dropbox not running on Windows 10 (2018)

Rather suddenly, the application will not launch.  Tried to reinstall, uninstall, reinstall... to no avail.  No icon in tray, no indicators (i.e., syncing, synched) on folder/file icons.  Please help!

Sync
  • Chris_J's avatar
    Chris_J
    7 years ago

    have you rebooted since then?  if not, try that and let us know.  Other than that, did you fix permissions as described in that Help Center Article?  You may want to submit a Support email.   https://www.dropbox.com/support

    • joshua4's avatar
      joshua4
      Explorer | Level 3
      7 years ago

      Hi Chris,

       

      Thanks for responding.  None of those fixes worked.  I even completely uninstalled my antivirus to test.  Please note that Dropbox is not "stuck syncing" -- the app will not launch at all. I uninstalled and reinstalled multiple times.  Any other ideas?

      • Chris_J's avatar
        Chris_J
        Icon for Super User rankSuper User
        7 years ago

        have you rebooted since then?  if not, try that and let us know.  Other than that, did you fix permissions as described in that Help Center Article?  You may want to submit a Support email.   https://www.dropbox.com/support

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