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Forum Discussion
Dropbox not running on Windows 10 (2018)
Rather suddenly, the application will not launch. Tried to reinstall, uninstall, reinstall... to no avail. No icon in tray, no indicators (i.e., syncing, synched) on folder/file icons. Please help...
have you rebooted since then? if not, try that and let us know. Other than that, did you fix permissions as described in that Help Center Article? You may want to submit a Support email. https://www.dropbox.com/support
Chris_J
Super User
Super UserHello,
it may help to reset the settings, please do what this article says https://help.dropbox.com/syncing-uploads/stuck-syncing
Especially look under the Subheading Learn More.
Hopes this helps
Hi Chris,
Thanks for responding. None of those fixes worked. I even completely uninstalled my antivirus to test. Please note that Dropbox is not "stuck syncing" -- the app will not launch at all. I uninstalled and reinstalled multiple times. Any other ideas?
- Chris_J
have you rebooted since then? if not, try that and let us know. Other than that, did you fix permissions as described in that Help Center Article? You may want to submit a Support email. https://www.dropbox.com/support
Hi Chris,
Thank you for following up. I have rebooted multiple times. I double checked (per the article) and my permissions were not impaired (and in any event, I wasn't getting an error message or any indication of "OperationalError" or "BrokenTempDirError"). I guess I will check with support.
Thanks anyway for the suggestions
