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JOfE's avatar
JOfE
Experienced | Level 11
5 years ago

Dropbox macOS 11 Big Sur Problem: Finder Integration and Smart Sync

Dropbox version v110.3425 in macOS 11 is not showing integration in the finder menu. It is also not showing smart sync notifications in finder windows. Anyone else have this problem?
Desktop
Mac
Sync
  • Megan's avatar
    Megan
    4 years ago
    Thanks for the added info MartinL1!

    Could you please try the following steps:

    -Click on the Dropbox icon
    -Open your Activity Monitor from your Mac Utilities folder
    -Search for "Dropbox" in the search bar, and click the "x" on the top left, to force quit everything related to Dropbox
    -Re-start Dropbox from the applications folder by double clicking on the Dropbox application
    -Click on the Apple icon in the top left of your screen
    -Click on "force quit"
    -Relaunch the finder

    Thanks! 
JOfE's avatar
JOfE
Experienced | Level 11

This has been a problem with Finder and Dropbox for some time. I suspect this is why Dropbox created there own finder-like app, limited as it is. The solution is for Apple and Dropbox to start playing nice together, or for Apple to improve its own cloud storage capabilities. I suspect the latter is the future. I restart the Finder 5 x a day to get it to recognize Dropbox. Microsoft and Google are also cloud options.

Tomcor's avatar
Tomcor
Helpful | Level 6
4 years ago

I solved! And I confirm from my side, it's a findeer problem with MacOs update.

 

This was my way:

 

1. Go dropbox folder in your finder

2. right click

3. go to "quick actions" (under tags) and click on submenu "customize"

4. a window "extentions" will open.

5. On left index go to "Finder extensions"

6. Deactivate and re-activate "Dropbox Finder Extension"

 

Now all works just fine!

 

2. right click4. a window "extentions" will open.6. Deactivate and re-activate "Dropbox Finder Extension"

  • JOfE's avatar
    JOfE
    Experienced | Level 11
    4 years ago

    Great Tip Tomcor ! Impressed. You are on to something. You just need Dropbox or Apple to fix it.

  • ejpeg's avatar
    ejpeg
    Helpful | Level 5
    4 years ago

    This worked for me! Thnx a million!

  • mjottii's avatar
    mjottii
    Helpful | Level 5
    4 years ago

    Thanks!  Very helpful.

    • JOfE's avatar
      JOfE
      Experienced | Level 11
      4 years ago

      Tomcor 's tip saves you from restarting/relaunching the finder every time the contextual menus are lost. I keep the system preference window open to toggle the 'Dropbox Finder' integration check box throughout the day.

       

      This feature is core. Dropbox needs to fix it.

      • LawrenceMc68's avatar
        LawrenceMc68
        Explorer | Level 4
        4 years ago

        That toggling the Dropbox Finder extensions on/off worked for me too.

        Still, buggy buggy... I hope Dropbox fiexs this asap. I have ALL my files mirrored on dropbox, and this kinda stuff makes me very nervous.

         

  • eva44's avatar
    eva44
    Helpful | Level 5
    4 years ago

    this worked! thank you!!

  • Fry & Partner W's avatar
    Fry & Partner W
    Explorer | Level 4
    4 years ago

    Thank you so much 4 that information 👏🏻🙌🏻

  • Daniel10x's avatar
    Daniel10x
    New member | Level 2
    4 years ago

    Worked like a charm. Thank you!!

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