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Forum Discussion
Post T.
10 years agoNew member | Level 1
Dropbox keeps complaining about "Can't Sync 'System Volume Information'"
Dropbox Windows client 3.0.5, running on Windows 8.1
I have a dedicated partition / drive for Dropbox, and Windows created "System Volume Information" folder on its root directory.
Dropbox clie...
- 10 years ago
I sent a reply but it seems to have evaporated. Yes, changing permissions seems to have cracked it. I accept deleting the folder wouldn't help. And it seem to me you can't create a folder with the same name because the OS would just say that it already exists, yes?.
The takeown command was a new one to me; it may have been valuable but I can't tell. Certainly changing permissions was the important thing, and also de-selecting it once it was visible finally clinched it.
So thanks, guys, good work; I am grateful.
Doug M.4
9 years agoNew member | Level 1
I had a very similar problem. I have a couple of Dropbox folders mapped as T and W drives which many people on our system use. All fine until I upgraded to Windows 10 and on one PC I found I got the 'Can't sync "System Volume Information" (access denied)' message. With some of the ideas in this thread I was able to view the System Volume Information folder which was present on both of my mapped volumes. Interestingly this has never happened on other PCs which have been upgraded.
The file isn't required on mapped drives but it's hard to delete. I found a very useful tool called Unlocker (http://www.emptyloop.com/unlocker/) which enabled me to delete the System Volume Information folders. Once deleted Dropbox immediately fully synced. Problem solved.
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