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Forum Discussion
coymeetsworld
5 years agoHelpful | Level 6
Dropbox is continuously reporting it's syncing, or indexing on Windows 10.
Hello,
Despite not making any changes to my Dropbox folder contents on my Windows host the Dropbox icon is at a constant syncing and/or indexing state and I cannot tell what it is actually trying t...
- 5 years ago
Several documents were showing up in the Windows File Explorer, but had a gray x icon on it. I right clicked on all of them and selected Smart Sync->Local. They downloaded (changing the icon to green checkmark), and then then the sync icon on the Dropbox icon in the status bar went away. I'm not sure why I needed to do manually select Smart Sync for each individual file when I'm using Selective Sync and specified that folder, but that appears to have stopped the continous syncing for me at least for now.
AJK87
New member | Level 2
My dropbox is perpetually trying to sync (index) 2 files. I cannot even see which 2 files these might be. It is using a lot of processing power of my computer and I have tried everything to resolve this. Anyone have any ideas as to what could be causing this?
cgmatt
5 years agoNew member | Level 2
I have the exact same issue, two files indexing forever and impossible to see which ones....
- Daphne5 years agoDropbox Staff
Hi there cgmatt and Jhinkle78, thanks for joining us here!
If you haven't already, can you try out the steps outlined here and let me know if that does the trick?
Please allow a little time for the changes to take affect and keep an eye on the sync status for any progress. If you have a lot of files, this may take a little time.
Keep me posted!
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