You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Dropbox backup - couple of questions
Hello all, I have a couple of questions concerning Dropbox Backup, sorry if I did not get it alone. The questions are: 1. How long does it take for dropbox to update my changes in a folder/file...
Hi potassio97, and thanks for posting this on the Community.
I’ll try to answer all of your questions as clearly as possible, so please bear with me;
1. If your desktop app is connected to the internet and running at the moment you’re making edits to a file, then it should automatically sync the updates you’ve made to our servers and your linked devices.
Now, the speed of your app’s syncing depends on your internet connection, so this can also affect how fast the syncing is complete.
2. If you delete a file/folder from your “Documents” folder let’s say, then your deleted content should be found in your Deleted files page. From there, you have at least 30 days in order to restore it (this may differ based on your current plan).
3. After setting up computer backup, your backed up folders should be visible and accessible on all Dropbox platforms. Do you receive any errors when trying to access your “Documents” folder from the mobile app or does it appear to be grayed out?
4. Can you please describe to me the exact steps that you took in order to do this? This will help me have a clearer image of what may have happened. Any screenshots you can send are appreciated, too.
Let me know when you’ve got more updates!
Nancy
Dropbox Staff
Dropbox StaffHi potassio97, and thanks for posting this on the Community.
I’ll try to answer all of your questions as clearly as possible, so please bear with me;
1. If your desktop app is connected to the internet and running at the moment you’re making edits to a file, then it should automatically sync the updates you’ve made to our servers and your linked devices.
Now, the speed of your app’s syncing depends on your internet connection, so this can also affect how fast the syncing is complete.
2. If you delete a file/folder from your “Documents” folder let’s say, then your deleted content should be found in your Deleted files page. From there, you have at least 30 days in order to restore it (this may differ based on your current plan).
3. After setting up computer backup, your backed up folders should be visible and accessible on all Dropbox platforms. Do you receive any errors when trying to access your “Documents” folder from the mobile app or does it appear to be grayed out?
4. Can you please describe to me the exact steps that you took in order to do this? This will help me have a clearer image of what may have happened. Any screenshots you can send are appreciated, too.
Let me know when you’ve got more updates!
