We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Simon29's avatar
Simon29
Helpful | Level 6
4 years ago

Dropbox and outlook

Hi I have an iPhone 7 and for some reason I am unable to access Dropbox files and add them to outlook emails. I can do this on my iPad but draw a blank on my iPhone for some reason. Any help to res...
Mobile
Sync
Third Party Integrations
  • Simon29's avatar
    Simon29
    4 years ago

NonprofitScotland's avatar
NonprofitScotland
New member | Level 2
This makes no difference, it’s as if outlook sees only certain dropbox folders and it won’t let go off that view even after I deleted the app, cleared cashes etc . Ridiculous
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
4 years ago
Hi NonprofitScotland, do the folders have any incompatible characters in their name, such as a : or | symbol?

Which devices are you using with Outlook to access your account?

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!