You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
montgojd
2 years agoNew member | Level 2
drop box sync problem after upgrading
My drop box app will not sync with my home computer. I upgraded and it still has not performed as it
- 2 years ago
Hi,
no, nothing changed as just checking didn't solve the problem.
FYI: I solved the problem now by updating my OS to Ventura 13.1, because I had to go on working. This meant spending money for other software that needed to be updated for that step, but obviously this dropbox update isn't compatible with Mac OS 12.6 - you should make a disclaimer!
All the best,
silverface
Jay
2 years agoDropbox Staff
HI montgojd, my colleague was asking for a screenshot showing the Dropbox folder in Finder, which if the move was performed successfully should be under the Locations section on the left.
Could you click on the Dropbox folder and then provide a screenshot showing this page, while hiding any personal info?
- silverface2 years agoHelpful | Level 6
Hi,
here it is...
Thanks and all the best,
silverface
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!