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TRBPO's avatar
TRBPO
Helpful | Level 6
3 years ago

Deadline for file request note opening calendar in all browsers

Hello.

 

When setting up a Dropbox file request, there is an issue today with setting the deadline.  When clicking to set the Deadline date the website will not allow a calendar to come up or for the user to enter a date.  See image below.  After clicking, text appears overlapping like a compatibility issue but that attempted fix does not yield positive results either.  Have tried on Edge, Chrome and Firefox browsers multiple times and the same issue appears.  Have also checked the Dropbox help and not seen this issue.

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  • TRBPO's avatar
    TRBPO
    3 years ago

    Hello again.  The issue had cleared up by yesterday early AM.  I was able to create 5 file requests with no problem or repeat of the original issue.  Today I created another file request for a project and no issues.  Dropbox is still a great service / product for our needs, so we figured that this issue was temporary and would be solved in due time.

    Thanks again!

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hi TRBPO, thanks for bringing this to our attention.

     

    How long have you been experiencing this behavior on your browsers?

     

    This will help me to assist further!

    • TRBPO's avatar
      TRBPO
      Helpful | Level 6
      3 years ago

      Hello and just starting from today.  Yesterday was smooth going with Dropbox as usual.

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Hey TRBPO, sorry to jump in here! 

         

        You mentioned that you've tried multiple browsers, and the behavior is the same on all of them. Have you tried an incognito mode on any of them? 

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