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Forum Discussion
Couldn't Start Dropbox
This is usually because of a permissions error. etc
I moved the sync directory to my 😧 drive for info
I suspect the dropbox_path might be the problem
Text File bn.BUILD_KEY: Dropbox bn.V...
Hi Musicstate,
The issue you are experiencing isn't related to any access or permission troubles. It's just a standard error message for everything (with or without real permission issues). The issue is definitely related to the path you selected for your Dropbox folder. It may be due to change/move in this path, for example, or some other similar change. Don't try to change Dropbox folder name or the path pointed to there after you have selected it!
To solve it, you have to unlink the application from your account and link it anew. Remove your troublesome application/device out from your device list. Scroll down to the desired device if need. Click on trash bin next to the desired list entry. This will make sure your device isn't in link to the Dropbox server, but the application itself can still be unaware of that. Forcibly unlink it using following command in terminal:
rm -rf ~/.dropbox
The above guarantees that no any trace from previous link lefts, able to prevent further application work. Now you can link your Dropbox application to your Dropbox account anew by signing in again. 😉
Hope this helps.
Edit: Oh.. you are on Windows. One of the rule above is related to Mac/Linux only. 🤷 My fault. Instead of the command above remove Dropbox folder residing in "C:\Users\music\AppData\Local" (not the one that keeps your data).
I have a similar problem.
My Dropbox is and has always been a separate hard drive.
Here is the code report:
bn.BUILD_KEY: Dropbox
bn.VERSION: 184.4.6543
bn.constants.WINDOWS_SHELL_EXT_VERSION: 66
bn.is_frozen: True
machine_id: 8029901e-d72d-582c-a868-794256170e0a
pid: 16217
ppid: 1
uid: 501
user_info: pwd.struct_passwd(pw_name='lee', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Lee Harris', pw_dir='/Users/lee', pw_shell='/bin/bash')
effective_user_info: pwd.struct_passwd(pw_name='lee', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Lee Harris', pw_dir='/Users/lee', pw_shell='/bin/bash')
euid: 501
gid: 20
egid: 20
group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root'])
effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root'])
DYLD_LIBRARY_PATH: None
cwd: '/'
real_path='/'
mode=0o40755 uid=0 gid=0
parent mode=0o40755 uid=0 gid=0
HOME: '/Users/lee'
appdata: '/Users/lee/.dropbox/instance3'
real_path='/Users/lee/.dropbox/instance3'
mode=0o40700 uid=501 gid=20
parent mode=0o40700 uid=501 gid=20
dropbox_path: '/Volumes/Dropbox/Dropbox'
real_path='/Volumes/Dropbox/Dropbox'
mode=0o40700 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
sys_executable: '/Applications/Other Applications/Dropbox.app/Contents/MacOS/Dropbox'
real_path='/Applications/Other Applications/Dropbox.app/Contents/MacOS/Dropbox'
mode=0o100755 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
trace.__file__: '/Applications/Other Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
real_path='/Applications/Other Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
not found
parent not found
tempdir: '/var/folders/19/j57lssl125bfn_l8212727tc0000gn/T'
real_path='/private/var/folders/19/j57lssl125bfn_l8212727tc0000gn/T'
mode=0o40700 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
Traceback (most recent call last):
File "desktop/dropbox/fs_api/lifecycle.py", line 235, in client
File "desktop/dropbox/fs_api/lifecycle.py", line 283, in _create_thin_client
File "desktop/dropbox/fs_api/fs_api_adapter.py", line 50, in __init__
File "desktop/extensions/fs_api/fs_api_python.pyx", line 63, in fs_api_python.FsApiServer.__cinit__
fs_api_python.FsApiError: "Initializing fs api |>> Initializing application filesystem |>> Attempting to create new files directory for ApplicationFilesystem |>> Error making tempdir |>> mkdirat |>> mkdirat syscall |>> Unknown posix error (0x6)"
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "desktop/dropbox/client/main.py", line 866, in wrapper
File "desktop/dropbox/client/main.py", line 6792, in finish_dropbox_boot
File "desktop/dropbox/client/message_queue.py", line 306, in _wrapped
File "desktop/dropbox/client/main.py", line 6252, in _init_components_for_account
File "desktop/dropbox/client/main.py", line 6175, in create_sync_engine
File "desktop/dropbox/sync_engine_boundary/factory.py", line 225, in make_sync_engine
File "desktop/dropbox/sync_engine/nucleus/classic_client/sync_engine.py", line 243, in __init__
File "desktop/dropbox/sync_engine/nucleus/classic_client/modern_client/modern_client.py", line 282, in __init__
File "desktop/dropbox/sync_engine/nucleus/classic_client/modern_client/base.py", line 242, in __init__
File "../mac_arm64_dropbox_virtual_env/lib/python3.8/functools.py", line 967, in __get__
File "desktop/dropbox/fs_api/lifecycle.py", line 259, in client
dropbox.fs_api.lifecycle.FsApiClientCreationException: "Initializing fs api |>> Initializing application filesystem |>> Attempting to create new files directory for ApplicationFilesystem |>> Error making tempdir |>> mkdirat |>> mkdirat syscall |>> Unknown posix error (0x6)"
Hannah
Dropbox Staff
Dropbox StaffHey leeharris, sorry to see that you're having this issue.
Since you posted on a thread that was about a different issue, I moved your post to a more relevant thread.
Can you give us some more info about when this issue started happening?
Was it after you updated your computer to Sonoma?
Also, did you update your Dropbox to the new Dropbox for macOS on File Provider?
HI as I wrote below a restart may have fixed it.
To answer your other questions just in case, yes this happened directly after upgrading to Sonoma and no I have not upgraded Dropbox as I believe there are issues if the DB folder is on an external device, I am not sure if this has been resolved.
