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RiCo67's avatar
RiCo67
Helpful | Level 6
8 months ago

Context menu disappeared from Dropbox app on Win11 build 194.4.6267

Hi all, it's a bit of time that I no longer see Dropbox options in the context menu on Win 11 (right mouse click). Due to this problem I can't select what files or folders I want to have availabl...
Desktop
Sync
Windows
RiCo67's avatar
RiCo67
Helpful | Level 6

Thanks Nancy and sorry if I've been so late..

Yes the tray icon is present and it shows "files are updated"

Everything works fine, I just can't find the context menu to choose what files/folders I want to have offline or online only

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
8 months ago

Hi RiCo67, could you attach a screenshot showing then context menu when you right a file or folder in your Dropbox folder directly (and not via a Quick Access menu)?

  • RiCo67's avatar
    RiCo67
    Helpful | Level 6
    8 months ago

     

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      8 months ago

      Thanks, could you try reinstalling the desktop app, without uninstalling it first, using this link?

      • RiCo67's avatar
        RiCo67
        Helpful | Level 6
        8 months ago

        Hi, thanks. Reinstalled, but nothing changed. Same as before

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