We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Cloud icon with arrow on some folders/files (Mac issue)
I am working with dropbox for over 8 years but since last few weeks some sci-fi things are blocking my workflow with dropbox. I saw cloud icon w/arrow pointing down next to some (random) folders & fi...
Hey there boroman, welcome to our Community and happy Monday!
It sounds like you updated to new version of the desktop app for Mac OS and you're referring to online only files/folders.
Note that a cloud icon with a down arrow means your file or folder is synced and online-only until it is opened.
“Synced” means that any changes you make to this file or folder are reflected everywhere you access your files in Dropbox. “Online-only” means that you’ll need to be connected to the internet to initially open this file or folder. Once opened, this file or folder will become available in the desktop app to be opened at any time.
Also note that you can adjust your syncing settings through the app's preferences under the Sync tab, if needed.
I hope this helps!
Walter
Dropbox Staff
Dropbox StaffHey there boroman, welcome to our Community and happy Monday!
It sounds like you updated to new version of the desktop app for Mac OS and you're referring to online only files/folders.
Note that a cloud icon with a down arrow means your file or folder is synced and online-only until it is opened.
“Synced” means that any changes you make to this file or folder are reflected everywhere you access your files in Dropbox. “Online-only” means that you’ll need to be connected to the internet to initially open this file or folder. Once opened, this file or folder will become available in the desktop app to be opened at any time.
Also note that you can adjust your syncing settings through the app's preferences under the Sync tab, if needed.
I hope this helps!
Hi Walter and many thanks for replying
I have never changed my preferences - but I went to check it and yes, everything is as it was before, all folders "synced" but still, some of them reamin with the cloud/arrow symbol. what should I do?
- Walter
You can simply right-click on them and mark them to be available offline boroman
Let me know if you have any other questions!
The question is - why they radnomly appear with the cloud on my iMac and Macbook (different files/folders)? I, of course will click everything to be downloaded now and no cloud icon is present, but I bet tomorrow when I open the computer some other folders will have same issue. This wasn't happening before the update, ever... I wish I can go back to the simple dropbox use as always 😞
Me too. In my MacBook when I upload a file from my iPhone, I see the file on MacBook "online" (cloud with arrow down). If I want to see the file offline I must open it.
I don't know why
