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Choreo's avatar
Choreo
Explorer | Level 4
6 years ago

Client says Getting "Dropbox is Full"?

I have a 1-TB Dropbox account which is virtually empty. I created a new folder for a client to upload some files to me and I "shared" that link with him. He then started uploading files and he used u...
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  • Mark's avatar
    Mark
    6 years ago

    Hi 

    That error is because you have a 1TB account. They do not. 

    To be a part of a shared folder EVERYBODY needs to have the available quota to access it.

Mark's avatar
Mark
Icon for Super User II rankSuper User II

Hi 

That error is because you have a 1TB account. They do not. 

To be a part of a shared folder EVERYBODY needs to have the available quota to access it.

Jervid's avatar
Jervid
Helpful | Level 5
6 years ago

Ah ok, thanks for your reply and forgive my ignorance, is there a way for them to just upload to my account without 'sharing a folder' and having to purchase a large allowance for themselves?

Otherwise Dropbox as a sharing and storage system is next to useless for working with my clients and fellow workers.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago
    That’s definitely possible, Jervid.
     
    You can create a file request, and using that URL, people can upload to your account even without a Dropbox account of their own.

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