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wa4ywm's avatar
wa4ywm
Helpful | Level 6
2 years ago

Can't seem to properly share a folder of photos

I am new to Dropbox and am having problems with folder sharing.   I have read the Dropbox help on sharing and I have looked at several questions in the forum. They all seem to say the same thing wh...
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  • wa4ywm's avatar
    wa4ywm
    2 years ago

    Megan and Hannah

     

    Thank you for your direct comments and answers. I realize that I was trying to do something that cannot be done with my account - restrict access with a link.

    Thus, I am going to have my users create accounts so that I can restrict access.

    Thanks again.

     

wa4ywm's avatar
wa4ywm
Helpful | Level 6

I had posted a similar item earlier. I had one response which didn't answer my questions.

 

The subject line says it all. I am sharing a folder of photos with Can View selected. However, the recipient can edit the folder. Why????

 

The recipient receives an email with an Add Dropbox selection. Why would they need to add a Dropbox if I all I want to do is have them share a folder? This complicates the situation.

 

Am I completely misunderstanding something? I seem to be doing everything detailed in the instructions.

 

HELP!!

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi wa4ywm , thanks for bringing this to our attention.

 

Just for clarification are you sharing a link to a folder, or are you sharing a folder directly to their account?

 

This will help me to assist further!

  • wa4ywm's avatar
    wa4ywm
    Helpful | Level 6
    2 years ago

    I have tried 2 different things.

     

    One: I click on the Share dropdown. The box that is displayed says "Share this Folder, Only people invited Can view". I enter their email and click on "Share folder". They receive an email with an "Add Dropbox" selection. When they click on this they are taken to the folder and can edit.

     

    Two: I have sent a link in an ordinary email. This link takes them to the folder which they can edit.

     

    Note: My settings under "Link for Viewing", "Who has access" is "Only people invited".

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hey wa4ywm, sorry to jump in, but can you confirm that you're using these steps to share the link to the folder you mentioned?

       

      If you have already added them to the folder as a member, you can remove their access as outlined here. 

      • wa4ywm's avatar
        wa4ywm
        Helpful | Level 6
        2 years ago

        I am going to ask a question in what I hope is a direct manner so that I can get a direct answer.

         

        I wish to be able to send a link to a folder to be used only by people I invite. How can I provide them access without going through the Share Folder process?

         

        So far the only way this seems to work is if the person creates an account when presented with the Add Dropbox icon in the email sent to them when I click Share Folder in the Share this Folder dialog. I would like to avoid having them create a account - this just complicates everything.

         

        This has turned into a VERY frustrating experience.

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