We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Prepress's avatar
Prepress
New member | Level 1
10 years ago

Can't see files in shared folder.

I'm using a shared folder that someone else created. They are providing me files through it. They are saying they uploaded files and see a green checkmark but I don't see the file on my end. It worke...
Share
Shared Folders
Prepress's avatar
Prepress
New member | Level 1
10 years ago

Thanks for the response Kaz. I am looking on Dropbox.com. And I'm sure it's a shared folder. I've received some file successfully through the shared folder—but the majority are not showing up. Any other ideas?

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!