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Forum Discussion
Can't see files in shared folder.
I'm using a shared folder that someone else created. They are providing me files through it. They are saying they uploaded files and see a green checkmark but I don't see the file on my end. It worke...
I'm having the same problem. On Dropbox.com, I can open a shared folder that's empty on my end up definitely has files on their end.
plus one
- Jane
Dropbox Staff
Hi
This is definitely an ongoing problem! I think everyone just got tired of waiting for a response since it was months between saying their complaint was unresolved and getting a response back from Dropbox.
This happens to me when I create a new folder within a shared folder. All of the people who have access to the shared folder CANNOT see the new folder I have created, nor can they access the contents. When I go to share the folder within the shared folder, I get a message saying I can only share the folder with a link because it's in a folder that is already shared. Even when I send the link to the person, with whom I've already shared the folder, they cannot then see the folder within the folder. If we ever look for the folder in the future, they have to find where I sent them the link rather than simply having the contents there within the already shared folder. This is very frustrating. This is all on dropbox.com, not the desktop synced version.
https://simonhackett.com/2013/04/05/dropbox-sharing-doesnt-work-and-the-fi/
This may be the solution to your problem as I was also looking for a solution to the same problem.
This doesn't answer the question. I am the creator of a Shared Folder. The people I shared the folder with have been able to access documentso not in the folder for the last two years. Now when I add further documents to the folder, although I see them in my Dropbox, they do not appear in the Dropbox of the people I share with. I believe I still have space as the icon at the top right-hand corner says I have used only about 60% of the space. All of the recipients of my shared folder have ample space. So, what is the problem.
- Sanchez
Grrr! That link (https://help.dropbox.com/syncing-uploads/files-not-syncing) gets an not found (404)
- Sanchez
