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Forum Discussion
dhainlin
4 years agoExplorer | Level 3
can't redirect into reparse point please choose different target path
So, I uninstalled Dropbox. Now I find that my folders; Desktop, Documents, Downloads, Music, Pictures, and God knows what else are all set to my Dropbox folder. When I go to 'restore' these folders t...
- 3 years ago
Hello everyone,
Our engineer's have looked into this and have provided a solution that should assist. If you follow the steps below, this should ensure that your folders are restored to the default for your PC. If you have any other issues, feel free to create a new thread and we will follow up with you shortly.
1) Make sure the Dropbox desktop application is running (re-download if you have already deleted the application)
2) Click on the Dropbox icon in the system tray and then click your profile picture or initials
3) Select ‘Preferences’
4) Click on the ‘Account’ tab, and then click in the window under the tab (just anywhere will do)
5) Hold down the ‘alt+H’ keys
6) select the option to “reset OS folders”
dhainlin
4 years agoExplorer | Level 3
So, I uninstalled Dropbox. Now I find that my folders; Desktop, Documents, Downloads, Music, Pictures, and God knows what else are all set to my Dropbox folder. When I go to 'restore' these folders to their correct, default Windows 10 path, I get the above error message. This is outrageous. What is the solution?
- dhainlin4 years agoExplorer | Level 3
The 'reparse' points which are referred to are the built in Windows 10 system shortcuts to the folders in question. I don't think deleting these is either possible, or advisable.
Also, despite the uninstall, a 'Dropbox' folder still exists on my computer with the above mentioned folders. Deleting the folders also deletes them from their original location as well. Hardly 'uninstalled' behavior.
Additionally, I scanned my Registry. It is littered with references to 'Dropbox'.
It is obvious that the uninstall did NOT return my computer to it's state prior to the install. How is this to be remedied?
- dhainlin4 years agoExplorer | Level 3
Since nobody else seems to have any ideas, how do I contact Dropbox directly to get assistance with this problem?
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