We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

jonnyA1's avatar
jonnyA1
Explorer | Level 4
7 years ago

Can't Move the Dropbox Folder to Ext4 or NTFS partition

I'm using Ubuntu 16.04 LTS. In response to the change in dropbox file system support, I created a new partition on my hard drive to store my dropbox files in. It's 2 GB larger than my maximum dropbox...
Create
Desktop
Error Messages
Space and storage
Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
Hey Krasimir S., thanks a lot for your detailed description! I’ve moved your post into this conversation, in order to ping you to the answer that did the trick for some users. That said, it’s worth mentioning that don't generally support the use of Symlinks due to the issues that can arise when they are added to Dropbox.
 
Additionally, please bear in mind that we currently only support Ubuntu 14.04 or higher and Fedora 21 or higher. If your device does not meet these requirements, you are still able to use the Dropbox desktop application however your results may vary. 
 
Hopefully these pointers are- evern slightly- helpful to you!
Krasimir S.'s avatar
Krasimir S.
New member | Level 2
7 years ago

Kubuntu = Ubuntu, just different desktop environment. Install KDE on Ubuntu, and you have Kubuntu...
Also, about the symlink - it was NOT inside dropbox, and it was not the cause for the bug - the result was the same without it.
It was a symlink to the dropbox directory, and I don't see why dropbox would have anything against it - it does not break anything, and it's a standard feature that has been working for, like, decades in unix/linux.
This is definitely a bug - I don't have any other types of partitions except ext4, and yet, dropbox throws an error and refuses to sync).
The proposed "solution", while maybe working, is just a workaround (and not very elegant one).

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!