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Forum Discussion
Cannot ask for support / disable download option on a link with Dropbox Essentials
When I log into my account (Essentials) Chatbot can't help me since he says I do not have a paying account, I do.
The main reason I wanted to ask for help was that
I can't deactivate the download...
Mark
Super User II
Super User IIIf you are on a trial you cannot usually get paid support - you have to have paid for that to get it.
Links are often not retroactively editable, so try re-creating it and sharing a new one and THEN you should be able to set up the rules around the download; note, however, if you cancel the trial or don't pay, the download settings will be lost.
