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Forum Discussion
lulu_optics
2 years agoExplorer | Level 3
can not copy many files from share links even if I have a plus account
I have a plus account, and I want to copy the files from others' shared link, but the website said there were too many files to save to dropbox and refused to let me copy them. In fact, there are mor...
Hannah
Dropbox Staff
Hey lulu_optics, thanks for reaching out to the Dropbox Community.
This doesn't have to do with your own space, it's more likely to do with how much content the website can handle for this specific action.
Are the files devided into subfolders? If so, I'd suggest copying them in batches, to see if that helps.
Let me know how it goes.
lulu_optics
2 years agoExplorer | Level 3
However, there are 8000+ files in the big folder. If I copy them one by one, it will loss much time, and I want to copy all of them at one time. Is there any method to solve this problem?
- Megan2 years agoDropbox Staff
Hey lulu_optics, sorry to jump in here!
Have you tried breaking them into smaller bunches? Can you it a go, and let me know how it goes?
- lulu_optics2 years agoExplorer | Level 3
I don't know how to break them into smaller bunches. The link is shared by others and the files are fixed. Please tell me how I need do to break them into smaller bunches.
- Megan2 years agoDropbox Staff
Hi lulu_optics, do you have the option to choose which files to copy, instead of copying the entire folder?
Can you send me some screenshots of the steps you follow on your end, and the error message you get?
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