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Forum Discussion
Cbray
6 years agoHelpful | Level 6
Can no longer save outlook emails to Dropbox
In the past I've copied over certain emails from my Outlook inbox into Dropbox just by using copy/paste function. These would bring attachments along with the original message text and are a backup ...
- 6 years ago
Thanks for this. This one link shows at the bottom how to move the "Documents" folder to dropbox which moves the Outlook data and creates an auto sync. Not what I was doing as I was only backing up selective emails but it might work.
https://www.dropboxforum.com/t5/Files-folders/Can-you-help-me-backup-my-emails/td-p/282911
What is interesting is that while playing with this I found that if I copy and past an outlook email with attachments from my Outlook inbox into the Documents folder in Windows first, I can then copy and past it into Dropbox the way I used to with no third party app.
So this is an extra step and something Dropbox has done created this inability to do the same thing directly from my email inbox. No idea why or what the fix might be but it does work now if I take this extra step. I tested it and I can open that same email from dropbox with a double click and it opens automatically with Outlook so the process break is only one way on the save side.
Fiona
Dropbox Staff
Sorry to hear that kulbardi.
As explained in this discussion, saving emails from Outlook is not something Dropbox can do for you without third party app steps.
I understand you are doing something different, because you mentioned the "post" button. May I have a screenshot of the grayed out button to make sure I understand what is not working of you?
Thank you!
kulbardi
6 years agoNew member | Level 2
I worked out how to do it but it wasn’t as straightforward as before, and different options appeared each time so quite unpredictable. A ”copy to Droppbox” option came up after a few more attempts and this worked.
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